Responsible Gaming

PrideBet Entertainment Ghana Limited is committed to Responsible Gambling as well as promoting the awareness of problem gambling and improving prevention, intervention and treatment. We will always be at your service to provide you with a safe, interesting, fair and social service. PrideBet Entertainment Ghana Limited wants you as our customer to enjoy your gaming experience on our site while remaining fully aware of the potential social and financial harms associated with problem gambling.

We have various tools to help you manage your activity and play within your means. As a registered player, you will be able to:

  • Set a BUDGET LIMIT: allows you to set a daily deposit limit
  • Set a TIME-OUT: allows you to take a break for 24 hours, 48 hours or 1 week
  • Apply a SELF-EXCLUSION: prevents you from gaming for longer periods
  • To access these options, log into your account go to the Responsible Gaming page and pick the right option for you

    You can also undertake the following self-assessment to ascertain if you may have a gambling problem.

    DETECT THE PROBLEM

    Undertake the following self-assessment to ascertain if you may have a gambling problem.

  • Has gambling ever made your home life unhappy?
  • Has gambling affected your reputation?
  • Have you ever felt remorse after gambling?
  • Have you ever gambled to get money to pay debts or solve financial difficulties?
  • After losing, do you feel you must return as soon as possible to win back your losses?
  • After winning, do you have a strong urge to return and win more?
  • Do you often gamble until you run out of money?
  • Have you ever borrowed money to finance your gambling?
  • Have you ever sold anything to finance your gambling?
  • Are you reluctant to use “gambling money” for normal expenditures?
  • Does gambling make you careless of welfare of yourself and your family?
  • Have you ever gambled to escape worry or trouble?
  • Have you ever committed or considered committing an illegal act to finance gambling?
  • Has gambling ever caused you to have difficulty sleeping?
  • Do arguments, disappointments or frustrations create an urge to gamble within you?
  • Have you ever considered self-harming as a result of your gambling?
  • People with a compulsive gambling problem are likely to answer YES to some of these questions. Many organisations can provide you with support and assistance if you develop a problem with gambling, and we recommend that players contact a self-help organization for additional help. The following websites offer advice and guidance:

    www.gamblersanonymous.org/

    www.gamblingtherapy.org/

    Do you have any question or need help? Contact our friendly customer support and you will be connected as soon as possible with one of our experienced staff members to answer your questions and to assist you.

    PROTECTION OF MINORS

    Persons under the 18 years old are not allowed to use the service of the Company. PrideBet Entertainment Ghana Limited reserves the right to ask players for their age verification information and to suspend the player's account until he/she provides information that verifies appropriate age. In order to protect minors from accessing the site, we recommend that responsible players install Internet filtering software on their computers. This provides the ability to control content displayed, block websites and set up passwords to prevent the presence of underage players. There is a number of Internet filtering software choices available. The following are links to recognized solution providers as recommended by Internet Filter Review:

    www.safekids.com

    The accounts of anyone under 18 found to be gambling with PrideBet Entertainment Ghana Limited will be closed and any winnings will be forfeited.